OverviewManagement company information can be found by employees or residents in the Building Directory. Below are instructions on how to update your BuildingLink site when the management company changes or when a new manager takes overs at your property. |
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Table of Contents
Management Company Change
In the event of a management company change, please send an email to BuildingLink Support ([email protected]) to have the management company information updated.
The email must include the follow information:
- Name of the new management company
- Contact information for the new management company
- Date of the management company change
- Names of all new employees that will need access to BuildingLink
The BuildingLink Support team will update the site and reply with a confirmation.
New Manager (Same Management Company)
Below are sections of the site that should be checked and updated when a new manager takes over your property.
1. Add/Remove Employees: Check to ensure the previous manager is removed from the employee list and the new manager has been added.
2. Building Directory: Edit your building directory to reflect staff changes.
3. General Building Set-Up Options: To ensure the default module notification options are up to date, go to the Settings tab and select General Building Set-Up Options. Use the "Jump To" feature at the top of this page to select the notification section you want to check/edit.
Note: The section numbers below may be different in your site depending on what modules are enabled. For example, if the maintenance module is not turned on for your site, then you may have a different module listed as "Section 14".
- Section 4 is where your building's emails are coming from (what the recipient see's)
- Section 14 is where you can control Maintenance Request notifications
- Section 17 is where Amenity Reservation notifications can be controlled
- Section 18 is for Bulletin Board notifications
- Section 28 is where Front Desk Instruction notification options are located
- Section 33 is where you can add emails to receive nightly Shift Log emails
4. Module or Category Notification Settings
There are some notification settings that may apply to a specific module or a specific category within a module that override your general building set-up notifications. You will want to check these as well and keep in mind, these may also be set to "Default from Building Setup" and no change is necessary.
- Settings: Amenity Reservations
- Settings: Front Desk Instruction Types
- Settings: Maintenance/Repair Categories