Logo
Logo

English
English French Spanish (Latin America)
English
English French Spanish (Latin America)
  • Solution home
  • Quick Help
  • Quick Help Articles
  • Remote Support

    • Modified on: Fri, 1 Nov, 2024 at 3:45 PM
    Print

    Other Remote Support Options

    • Screensharing Support Website
    • logmein123.com
     

    Instructions

    • Enter the code the Support Rep provides you into the Join with a Code field.
    • Click the Red Arrow.
    • Click the box at the bottom left labeled "ConnectWiseControl.exe".


    • Click Yes when you see the prompt to allow access.
    • If you are on a MacOS, please follow the instructions here to install the Remote Support software
    • If you need to contact BuildingLink Support click here.




    • Quick Help Articles

      Remote Support
      How Do I Reset My Password?
      Resident FAQs and Troubleshooting
      Contact Information and Training Requests
      Changes to Building Management
      When to Contact Building Staff or BuildingLink?
      Troubleshooting Browser Issues
      Product Update: Resident Superusers

    Related Articles

      • Quick Help Articles

        Remote Support
        How Do I Reset My Password?
        Resident FAQs and Troubleshooting
        Contact Information and Training Requests
        Changes to Building Management
        When to Contact Building Staff or BuildingLink?
        Troubleshooting Browser Issues
        Product Update: Resident Superusers
      • Related Articles

      • Contact Information and Training Requests
      • Contact Us
      • When to Contact Building Staff or BuildingLink?
      • How Do I Reset My Password?
      ×
      logo

      RUN YOUR PROPERTY BETTER, SMARTER, AND FASTER©
      Article views count