In this article you will learn what Building Staff is responsible for vs what BuildingLink Support is responsible for.
BuildingLink is a software platform used by property managers to communicate with residents as well as help with every day tasks performed within the building. Most questions and issues will need to be addressed to the building staff, however some questions are best addressed to BuildingLink Support.
When to Contact Building Staff:
Profile status, changes, or updates
Username and Password Resets
Creation and status of Maintenance Request
Creation and status of Amenity Reservations
Status of Bulletin Board posts
Parking Permits and Vehicle Registry
Visitors
Package Delivery and Notifications
Event Info
When to Contact BuildingLink Support:
Contact Support at (877) 501-7117 or Support@BuildingLink.com
Receiving an Error Message while logged in
Multiple Login Management
How to find your building’s contacts:
Login to your BuildingLink account
Click My Building on the left side
Click Building Contacts
BuildingLink Support is open 9am - 8pm EST, Monday - Friday, their number is 877 501 7117 ext 0