Overview
In this article, you will learn what Building Staff is responsible for vs what BuildingLink Support is responsible for.
BuildingLink is a software platform used by property managers to communicate with residents as well as help with everyday tasks performed within the building. Most questions and issues will need to be addressed to the building staff; however, some questions are best addressed to BuildingLink Support.
Note: Click on the images to enlarge them.
Table of Contents
- When to Contact Building Staff
- When to Contact BuildingLink Support
- How to find your building’s contacts
When to Contact Building Staff
- Profile status, changes, or updates
- Username and Password Resets
- Creation and status of Maintenance Request
- Creation and status of Amenity Reservations
- Status of Bulletin Board posts
- Parking Permits and Vehicle Registry
- Visitors
- Package Delivery and Notifications
- Event Info
When to Contact BuildingLink Support
- Receiving an Error Message while logged in
- Multiple Login Management
Contact Support at (877) 501-7117 or Support@BuildingLink.com. BuildingLink Support is open 9am - 6pm EST, Monday - Friday.
How to find your building’s contacts
Log in to your BuildingLink account, click My Building on the left, then click Building Contacts.
