Overview
In this article you will learn what Building Staff is responsible for vs what BuildingLink Support is responsible for.
BuildingLink is a software platform used by property managers to communicate with residents as well as help with every day tasks performed within the building. Most questions and issues will need to be addressed to the building staff, however some questions are best addressed to BuildingLink Support.
Note: Click on the images to enlarge them.
Table of Contents
- When to Contact Building Staff
- When to Contact BuildingLink Support
- How to find your building’s contacts
When to Contact Building Staff
Profile status, changes, or updates
Username and Password Resets
Creation and status of Maintenance Request
Creation and status of Amenity Reservations
Status of Bulletin Board posts
Parking Permits and Vehicle Registry
Visitors
Package Delivery and Notifications
Event Info
When to Contact BuildingLink Support
Contact Support at (877) 501-7117 or [email protected]
Receiving an Error Message while logged in
Multiple Login Management
BuildingLink Support is open 9am - 6pm EST, Monday - Friday.
How to find your building’s contacts
Log in to your BuildingLink account, click My Building on the left, then click Building Contacts.
