Note: This article is for the newly redesigned module. This updated module is in the process of being rolled out and may only be available to some users.
OverviewThe Repair Requests feature allows residents to submit maintenance requests and work orders from the BuildingLink resident portal.These work orders will be automatically received by building staff. Depending on your building's settings, this feature may or may not be enabled for your property. |
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Table of Contents
Submitting Repair Requests
To submit a repair request, go to My Repair Requests on the home page in the "Building Info" section.
Select Submit Repair Request.
Fill out the form and click Send request.
Editing Repair Requests
To edit an open repair request, go to My Repair Requests and select the request you want to edit.
On the next page, you will find sections where you can quickly add a comment or an image and view any documents management has added.
If you want to update the original request details, click Edit request.
Once you've completed your updates, hit Send request.
Viewing Completed Repair Requests
To view completed repair requests, go to My Repair Requests and check the box next to "Include closed repair requests." You may select the request to open the details.
