OverviewThe Instructions module allows residents to record guest authorizations like "permissions-to-enter," as well as other notes related to their unit. |
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If Front Desk Instructions are enabled for your property, you’ll see the option to view them on the Home Page of the resident portal under the Building Info section. To view, add, edit or expire any instructions click on the My Front Desk Instructions button.
Open Instructions
If there are any current Front Desk Instructions in the system for your unit, you will see them under the Open Instructions section.
Adding a New Instruction
To add a New Instruction, click the green Add New Instruction button.
Fill out the form from top to bottom starting by specifying an Instruction Type. (Please note, Instruction Types may vary by property)
Next, use the Instruction field to communicate any information you would like the staff to know (Ex. "My dog walker comes every Tuesday and Thursday, please give her a key", "My brother will be staying with me for the weekend", "Please do not allow anyone up to my unit before calling" ,etc.).
If the instruction is temporary, specify a Start Date and Expiration Date to let the staff know the desired duration for the instruction.